T-Mobile Austria has selected NetScout to assure service delivery

BAKOTECH Sp. z o.o. as an authorized distributor of NetScout in Poland and CEE, announced that T-Mobile Austria has selected NetScout to assure service delivery and provide operational intelligence for their national Long Term Evolution (LTE) network, expanding NetScout’s existing deployment in T-Mobile’s third-generation (3G) HSPA+ network. The nGenius® solution provides T-Mobile with a single service assurance platform to support data and multimedia services to assure a seamless subscriber experience on and between their 2G, 3G and LTE networks. The nGenius solution proactively identifies emerging performance problems and allows efficient failure analysis to help assure service quality. The nGenius solution provides a real-time, end-to-end service-centric perspective of networks, services and subscribers, enabling mobile operators to proactively manage service performance, availability and quality.

T-Mobile Austria is a recognized innovator in mobile communications with more than 4.1 million direct subscribers and a high volume of roaming traffic. In Austria network quality is very important, and without the appropriate service quality it cannot survive. T-Mobile Austria customers have very high performance expectations and thanks to NetScout is possible to continuously improve customers’ experience to deliver more incremental value.