nGeniusPULSE

NETSCOUT has set a standard for monitoring and visibility by combining real-time wire-data monitoring in the nGeniusONE Service Assurance platform with synthetic testing and infrastructure health monitoring from user locations in nGeniusPULSE, providing IT with solutions for the quality end-user experience.

Benefits

Improved End-User Experience

• Visibility anytime, anywhere, to see the application and network availability and performance from the user perspective

Quickly Monitor Application and Network Status

• View Red-Yellow-Green status on the dashboard, drill-down to test results and performance over time, and review graphs and trend analysis

Capture Smart Data from Work-From-Home/Remote Locations

• Use synthetic tests to get Smart Data for deep-dive analysis from nGeniusPULSE into nGeniusONE

Correlate Service Delivery with Infrastructure Health

• Verify the health of underlying infrastructure supporting network and business-critical applications

Features

Status at a Glance

• Dashboards with drill-down capabilities display results of continuous, automated testing to show scope and impact

Contextual Workflows to Understand Baseline and Isolate Root Cause of Problems

• Reduce Mean-Time-to-Knowledge (MTTK) with alerts on deviations from normal performance in nGeniusPULSE and pinpoint the cause in nGeniusONE to reduce Mean-Time-to-Resolution (MTTR)

Monitor from Wired and Wi-Fi Connections

• Compare performance over wired and Wi-Fi to isolate if the problem is with Wi-Fi

Infrastructure Performance Monitoring

• Monitor the health of servers, routers, switches, interfaces, VMware, and Wi-Fi infrastructure. View health metrics such as CPU utilization, memory, disk usage, channel utilization, errors, etc.