Manage support issues with an all-in-one helpdesk.
Companies are abandoning customer service based on shared mailboxes like firstname.lastname@example.org. Shared mailboxes have a negative impact on team responsiveness, productivity and turnaround time for requests. With the GFI Helpdesk solution, customer inquiries are handled in an organized and timely manner.
Easily manage your customers' requests and provide them with the technical support they need
Get key information about your customer's activity
Technical support at the highest level
On local martkets Bakotech Group operates through a well-established partner network, including over 1,000 active dealers. Key IT-integrators and are involved in the realization of large-scale projects concerning implementing solutions for end-customers from various segments of business. Bakotech's business strategy is True Value Added Distribution or in other words - project oriented distribution.
We are providing our partners with a wide range of services such as PR, co-marketing activities, pre post-sales support, trainings for partners and end-customers, PoC, PoV, solution consulting, implementation support and technical support.